Your order will be shipped directly from the boutique to you. We ships worldwide, and you will be able to track your order at any time. The cost of shipping your order will be calculated at the checkout.
Delivery duties are included in the item price when shipping to all EU countries plus USA, Canada, China, Australia, Puerto Rico, Switzerland, Singapore, Republic Of Korea, Kuwait, Qatar, India, Norway, Saudi Arabia, Taiwan, Thailand, U.A.E., Japan.This means all import duties are included in your order, so the price you see is the price you pay. You will not receive an additional duty bill from the courier to receive your shipment. If you are ordering from within your own customs zone or country, import duties will not be applicable anyway, however you may have to pay VAT or local Sales Taxes where applicable (for the UK and USA these are included at the checkout).
Delivery duties are not included in the item price when shipping to all other countries. This means you may be liable to pay import duties on receipt of your order.
You have 14 days from receiving your order to return the item to the boutique using our free returns pick-up service. We strongly recommend that you book your free returns pick-up within 7 days of receiving your order to ensure that it arrives back to the boutique in time. Please note for standard orders we can only collect returns from the same country to which your order was delivered. For click and collect orders we can collect your return from the country your order was delivered to and also the country of the original boutique you ordered from.
Anyquestions, suggestions, complaints or claims regardingtheonlinesaleof the Productscanbe made through theCustomer Service:
EZLAB sneakers SL
C/ Can Puigdorfila, 5
07001 Palma de Mallorca
971 22 84 20
In accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that your data will be included in a file under the responsibility of EZLAB Sneakers in order to answer your queries.
You can exercise your rights of access, rectification, cancellation and opposition by writing to our address: C / Puigdorfila 5, 07001 Palma de Mallorca
Until you tell us otherwise, we understand that your data has not been modified, you agree to notify any change and that we have your consent to treat them.
Furthermore, in accordance with the provisions of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, Article 21, also request your express consent to send advertising our products or developments that we feel may be of interest, by email or by any other means of electronic communication.
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